Te Puni Kōkiri is a government department and therefore must meet obligations set out under the Official Information Act. This section explains how to make a request for information, and how we respond.
The Official Information Act 1982 is intended to help New Zealanders to participate effectively in policy decisions and law making. It is also intended to provide the public with greater transparency on government policy decisions.
Sources of information
Official information is information that is held by a government department or agency and is not already publicly available. Before submitting a request to Te Puni Kōkiri, you might want to check out the links below. The information you seek might already be available:
Who can make a request?
Anyone that is a New Zealand citizen, permanent resident or who is in New Zealand can ask Te Puni Kōkiri about the information it holds.
How to make a request
A request can be made in any form (written, verbal) but the Act does require you to make your request with “due particularity”. This means you should be as clear as possible about what particular information you want.
To help us to help you, requests should include your name, postal or email address and, if you have a preferred method of receiving a response i.e. letter or email, you should let us know.
Being specific and providing as many details as you can about the information you seek will ensure your request can be processed as soon as possible. If any aspect of your request is unclear we will ask you to clarify it.
Submitting a request
An OIA request can be made by any method (written, verbal). A few ways you can submit an OIA request to us include:
Post: Ministerials and Business Support, Te Puni Kōkiri, PO Box 3943, Wellington 6140.
How long will it take to get a reply?
We will acknowledge your request, and respond no later than 20 working days from the date we receive it. The time limit may be extended in some cases but if this happens we will tell you and the reasons why an extension has been made.
We may have to refuse or withhold information. There are provisions in the Act that allow for this and if this occurs, we will explain the reason. For more information please refer to sections 6, 9 and 18 of the Official Information Act 1982.
If you are unhappy with our response, or need us to explain any aspects of it, please contact us in the first instance. And if you’re still unhappy after talking to us, you have the right to seek a review of our response by writing to the Ombudsman. Note that you can make a complaint to an Ombudsman about how your request has been treated at any time.
Our goal is to ensure we provide you with a response that meets your needs as much as possible. We would welcome your feedback. You can do this by emailing us at firstname.lastname@example.org or by submitting your feedback online here.