We monitor and mentor departments and agencies to ensure the services they provide to and for Māori are adequate.
Last updated: Thursday, 16 July 2026 | Rāpare, 16 Hōngongoi, 2026
Both monitoring and mentoring are cornerstones of our role within the public service and will position Te Puni Kōkiri for strategic influence across the public sector. They inform our overall strategic direction, accountability deliverables, through to our policy and legislation delivery. Having this line of sight means that when we are successful in our monitoring and mentoring role, and we expect to see flow-on successes in our other strategic priority areas.
We define monitoring as building an evidence base of the effectiveness of public service delivery to and for Māori, by analysing and reporting data. Through monitoring we can enable wider system accountability, and liaise with agencies to understand their own performance as it relates to delivering outcomes to and for Māori.
Mentoring is framed as leveraging opportunities through partnerships and collaboration across the system for the provision of advice. Through mentoring, Te Puni Kōkiri can support agencies to engage with, and actively use, evidence-based approaches to better inform their decision making. In turn, this can improve the outcomes they can achieve through their provision of services to and for Māori.
Strategic outcome we want to achieve
Monitor and liaise with agencies delivering services to Māori for the purpose of ensuring those services are adequate
What difference will we make?
- Public sector agencies can be held accountable for the delivery of outcomes to and for Māori.
- Public sector agencies have the appropriate tools to enable evidence-based decision making and policy development.
- Public sector agencies adopt approaches that are proven to work for and with Māori.
What do we want to do?
- Improve on and maintain data-driven insights to evidence the success in the approaches, including social investment, when delivering services to Māori.
- Hold the system to account, including through reporting on government targets.
- Influence public sector agencies to build an evidence base, to support them to make evidence-based decisions and better policy making where it impacts Māori.
- Monitor and use data to report on public sector agencies’ obligations through tools such as Te Haeata.
- Provide mentorship in the use of the approaches to other public sector agencies for developing policies and decision making that are effective for Māori.
Te Tautuhi ō Rongo
Te Tautuhi ō Rongo is our policy approach and means to listen, consider and analyse deliberately before speaking, writing and advising.
Whānau-centered, locally led, government enabled
Whānau-centred, locally led and government enabled is our delivery approach.