COVID-19 Information for Māori

Te Puni Kōkiri is working closely with whānau, hapū, iwi, and across government, to help Māori communities through this global pandemic.

This page sets out key support for whānau and Māori businesses through COVID-19 with guidance and links to useful information.

COVID-19 update

All of Aotearoa is at Alert Level 1. However, new requirements for face coverings have been announced.

From Thursday 19 November, masks must be worn on all public transport into, out of and through the Auckland region and on domestic flights throughout the country.

Auckland Uber and taxi drivers will also be required to wear face coverings, and while it’s not compulsory for their passengers to wear them, it is strongly encouraged.

Children under the age of 12 will be exempt, as will people with certain medical conditions. 

Students will not need to wear masks on school buses, but drivers will be required to.

To see how to stay safe and to find the most up-to-date information on COVID-19, go to

For an explanation on how the New Zealand Government is managing this global pandemic, view the summary: Managing COVID-19 in Aotearoa.

Tiakina tō hauora – Looking after your health 

Protecting you and your whānau

It is important to remain vigilant around hand and face hygiene, stay home if you are feeling unwell and keep track of where you have been throughout the day.

If you or your whānau are unwell

  • In an emergency, always call 111
  • Call your health services provider for advice and COVID-19 testing
  • For COVID-19 specific enquiries, 0800 358 5453
  • For general health enquiries, 0800 611 116

COVID-19 testing

Your health provider or Healthline will advise you on whether you need a test.  You can get a COVID-19 test at your health clinic or from the venues listed here.

Use of face masks and face coverings

From Thursday 19 November face masks or similar face coverings will be legally required on all flights within New Zealand and on Auckland public transport. Face coverings are encouraged in all other enclosed public places where you can’t keep physically distant.

Contact tracing

Everyone is encouraged to download and use the COVID-19 Tracer App. This is the fastest way of contact tracing if cases occur in the community and it will help contain the spread of COVID-19.

If you are not using the app, you can use the NZ COVID Tracer booklet to keep track of where you’ve been and who you’ve seen.

Looking after your mental wellbeing

In times like this it’s completely normal to not feel ok. Here are some different sorts of support for the uncertain times ahead:

  • Need to Talk? free phone or text 1737
  • Youthline free text 234 or call 0800 376 633
  • Safe to Talk (Sexual Harm Helpline) text 4334 or 0800 044 334
  • Life Line 0800 543 354 or text HELP (4357)
  • Depression and Anxiety Helpline 0800 111 757 or free text 4202

The Unite against COVID-19 website has information about looking after your mental wellbeing and preventing family and sexual violence.

Māori health providers

Māori health providers across the motu can assist you and your whānau:

Practical support

If you need help getting food or a place to stay, or general financial assistance:

Information for Māori organisations

QR code posters

All workplaces and businesses, including social service providers, must display a NZ COVID-19 Tracer QR code poster. This will help with the contact tracing of people who enter your premises.

The COVID-19 website has instructions on how to get a QR code poster.

Guidance for event organisers

All events are also required to display a QR code. At Alert Level 1 there are no other legal requirements for event organisers, but there is a revised Event Sector Voluntary Code, to help with safe delivery of events.

Legislation updates

The Government has passed legislation to support Māori governance entities to operate through COVID-19. See this page on our website: COVID-19 Response Requirements for Entities – Modifications and Exemptions) Act. The provisions will be able to be applied by entities up to 30 November 2020.

Specialist support for Māori business

Government support through ERERE

Advice and information for all Māori businesses can be found on the ERERE site run by the Ministry of Business, Innovation and Employment. 

Māori business support line

There’s a dedicated support line for Māori business, funded by government and run jointly by NZ Māori Tourism, the Federation of Māori Authorities (FOMA), the Poutama Trust and Māori Women’s Development Inc.  More information on the Poutama website.

  • Call 0800 4POUTAMA (0800 4768 8262)

Whenua-based sectors

Find information about support for whenua businesses on the Te Puni Kōkiri website.



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