Preparing your whānau for COVID-19

How to get prepared and information on what to do if you get COVID-19.

Create a whānau plan

As COVID-19 cases rise, we need to be prepared to self-isolate if we test positive for COVID-19, or are a Household Contact. Make sure you and your whānau have a plan for how you will manage self-isolation if you need to. Click here for resources to help you make your plan.

If you test positive for COVID-19

If you test positive for COVID-19 using a Rapid Antigen Test you need to record your test result through your My COVID Record or by calling the helpline (0800 222 478). 

Once you have reported your result, you will received a text message from the official 2328 number. It will include a link to an online form you will need to fill out. This form takes about 30 minutes to complete and asks for information that will help those with the highest health or welfare needs get the support they need.

The text message will have a link to more information about self-isolation, how to tell others you have COVID-19, how to look after yourself and what support is available to you.

From this point on you must self-isolate and stay at home or your accommodation, unless a health professional tells you otherwise, and have your phone with you and answer all calls.

If you test positive for COVID-19, you can find advice here on the COVID-19 Health Hub.

After you have had COVID-19

After you have recovered from COVID-19 there’s a few things you should do. Click here for detailed information on what to do after you have recovered from COVID-19.

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