COVID-19 Information for Māori

Te Puni Kōkiri is working closely with whānau, hapū, iwi, and across government, to help Māori communities through this global pandemic.

This page sets out key support for whānau and Māori businesses through COVID-19 with guidance and links to useful information.

COVID-19 update

Auckland is now at  Alert Level 2 with no extra restrictions, while the rest of Aotearoa has stepped down to Alert Level 1.  This will next be reviewed on 5 October.

For an explanation on how the New Zealand Government is managing this global pandemic, view the summary: Managing COVID-19 in Aotearoa.

To keep up-to-date and to find public health information on COVID-19, go to

Tiakina tō hauora – Looking after your health 

If you or your whānau are unwell

  • In an emergency, always call 111
  • Call your family doctor for advice and COVID-19 testing
  • For COVID-19 specific enquiries, 0800 358 5453
  • For general health enquiries, 0800 611 116

COVID-19 testing

Your doctor, Māori health provider or Healthline will advise you on whether you need a test.  You can get a COVID-19 test at your health provider or from the venues listed here.

Protecting you and your whānau

It is important to remain vigilant around hand and face hygiene, stay home if you are feeling unwell and keep track of where you have been throughout the day.

Use of face masks and face coverings

You legally must wear a face covering when travelling into, from or through Auckland on public transport or aircraft – see

Continued use of face coverings is encouraged (but not required) on public transport and aircraft in other areas.

Contact tracing

Everyone is encouraged to download and use the COVID-19 Tracer App. This is the fastest way of contact tracing if cases occur in the community and it will help contain the spread of COVID-19.

If you are not using the app, you can use the NZ COVID Tracer booklet to keep track of where you’ve been and who you’ve seen.

Looking after your mental wellbeing

In times like this it’s completely normal to not feel ok. Here are some different sorts of support for the uncertain times ahead:

  • Need to Talk? free phone or text 1737
  • Youthline free text 234 or call 0800 376 633
  • Safe to Talk (Sexual Harm Helpline) text 4334 or 0800 044 334
  • Life Line 0800 543 354 or text HELP (4357)
  • Depression and Anxiety Helpline 0800 111 757 or free text 4202

The Unite against COVID-19 website has information about looking after your mental wellbeing and preventing family and sexual violence.

Māori health providers

Māori health providers across the motu can assist you and your whānau:

Practical support

If you need help getting food or a place to stay, or general financial assistance:

QR codes for Māori businesses and social service providers

All businesses, including social service providers, must display a NZ COVID-19 Tracer QR code poster. This will help with the contact tracing of people who enter your premise.

The COVID-19 website has instructions on how to get a QR code poster.

Specialist support for Māori business

Government support through ERERE

Advice and information for all Māori businesses can be found on the ERERE site run by the Ministry of Business, Innovation and Employment. 

Māori business support line

There’s a dedicated support line for Māori business, funded by government and run jointly by NZ Māori Tourism, the Federation of Māori Authorities (FOMA), the Poutama Trust and Māori Women’s Development Inc.  More information on the Poutama website.

  • Call 0800 4POUTAMA (0800 4768 8262)

Whenua-based sectors

Find information about support for whenua businesses on the Te Puni Kōkiri website.

Legislation updates

The Government has passed legislation to support Māori governance entities to operate through COVID-19. See this page on our website: COVID-19 Response Requirements for Entities – Modifications and Exemptions) Act. The provisions will be able to be applied by entities up to 30 November 2020.


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