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In respect of the 22 February Christchurch earthquake, Te Puni Kōkiri worked directly alongside Te Rūnanga o Ngāi Tahu to coordinate and support the almost immediate offers of relief support made by iwi and Māori communities across the country, as well as the support on offer from within Ngāi Tahu whānui.
Te Puni Kōkiri temporarily increased its core roster in Christchurch from 8 full-time staff to, at its peak, 36 staff co-opted from across the ministry. This was made up of a mix of senior management cover, analysts, kaiwhakarite (regional facilitators), business facilitation service advisors and regional co-ordinators of Māori Wardens groups. Due to damage to, and the inaccessibility of, the local Te Puni Kōkiri premises, the Ministry also reassigned five departmental vehicles, IT and other operating hardware from other regional offices to enable the deployed staff to function on the ground in Christchurch. Accordingly, within the first 24 hours of the 22 February earthquake local Te Puni Kōkiri was able to make direct contact with three of the four local marae:
In turn Te Puni Kōkiri was able to make support referral requests to Civil Defence and provide direct relief funding support to assist the marae in the various respite, accommodation and other relief-related roles they were able to perform for affected whānau, their local communities and government and non-government agencies. Within a further 48 hours officials were also able to visit Rāpaki marae (past Lyttleton, which had been temporarily cut off by road) and arranged, through civil defence personnel, a series of food, water and other essential item drops to assist the largely isolated community.
Te Puni Kōkiri regional offices Te Moana ā Toi and Te Arawa commissioned BERL to produce Te Ripoata Ohanga Māori mō Te Waiariki. This report provides a quantitative description of the Māori economy and asset base; identifies opportunities for strategic growth and development in Waiariki; and details qualitative information on key organisations as well as existing or potential relationships for development. The Waiariki rohe consists of the Territorial Local Authority areas of the Western Bay of Plenty, Tauranga City, and the Rotorua, Whakatāne, Kawerau, and ōpōtiki Districts, and includes the asset base of 16 iwi.
Te Puni Kōkiri undertook a stakeholder survey of its clients in 2010/11 to better understand the levels of satisfaction with the quality of our services particularly; advice on settlements, facilitation, brokerage, Māori Potential Fund and mandate/ratification/ post settlement governance entity processes. Randomly selected clients (82) were chosen to participate in the written survey of which 35 (42%), responses were received.
The survey questionnaire included among others, eight core questions from the Common Measurement Tool of the State Services Commission Kiwi’s Count national survey designed to measure the key drivers of client satisfaction. In terms of those key drivers of satisfaction, the results were extremely positive. Clients were asked to rate Te Puni Kōkiri’s service experience on a scale of 1 to 5, where 1 = “very poor” and 5 = “very good”. The average score overall was 4.6, where a minimum sought was 3.
